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Customer Support

How long before my website is ready?
Each job is different, but websites originating from a template takes 2-4 business days.

 

What is "Webmaster Services"?
Webmaster Services are specified as general work to maintain a website such as updates and changes.

 

How can I pay my invoice?
When you receive your invoice, it will include a link to PayPal for secure payment processing.

 

What if I don't have a PayPal account?
All you need is an email address to use the PayPal processor.

 

What is Misc./Urgent work?
This is work that is unscheduled, whether we are working on your project or not. This is necessary to maintain a strict schedule so all customers' projects can be productively attended to. Is there a package available that combines your Database Services?
Yes, contact us for rates.

 

Please note: Terms and Conditions may or may not reflect the answers given above and may vary for each customer. All customers may refer to their Service Agreement for more pertinent information